Barracuda RMM - MSP

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The first RMM tool in its class to include a built-in security assessment tool that enables MSPs to quickly assess customers’ networks, deliver multi-layered security, monitor anomalies, and seamlessly recover data in the event of an attack.

  1. Built-in Site Security Assessment: Identify client network vulnerabilities to recommend the right services.

  2. Standardized Service Plans: Create and execute service based on your preferences.

  3. Centralized Dashboard: Add and manage client networks from a single dashboard.

  4. Custom Monitoring & Alerting: Continuous monitoring and alerting based on service plan policies.

  5. Microsoft Patch Management: Acquire, test, and apply Microsoft patches automatically or manually.

  6. Task Automation: Quickly complete common tasks and remediate simple alerts with 200+ pre-built scripts.

  7. Remote IT Support: Promptly resolve customer issues swiftly, from anywhere. 

  8. Detailed Reporting: Illustrate your contributions, provide transparency, identify areas for improvement.

  9. PSA Ticketing: Track and report on customer tickets through built-in features and PSA integrations.

RMM - Technical documentations